Talk to a human who has run a farm.
No SDR script, no discovery call. Our support team is made of operators and Android engineers.
Before you write
What to expect
Response times
Telegram is the fastest channel: median first response is under four minutes during Hong Kong business hours and under two hours overnight. Email runs a few hours behind. Scale and Enterprise customers get a shared channel with named engineers and a 30-minute SLA around the clock.
Who actually answers
There is no tier-one queue and no SDR script. The people replying are Android platform engineers and former farm operators — two of them ran a 400-handset Snapchat farm before PhoneCloudify existed. If your question is technical you will get a technical answer, not a link to this FAQ.
What to include for a fleet quote
Fleet size, the networks you run, the markets your accounts should appear to be in, and whether you need hardware, cloud or both. With those four things we come back with a configuration and a number, usually the same day, without a discovery call.
Migrating from another provider
Free at any fleet size. We import profiles, cookies and proxy config from GeeLark, Multilogin, AdsPower, Dolphin Anty, GoLogin, Incogniton and MoreLogin, rebuild each identity on PhoneCloudify hardware, then run both fleets side by side for a week before you cancel anything.
Self-serve
Answered already
Most questions are already answered in writing. These are the three pages people are usually looking for when they open the contact form.