Account and order information
Account handling uses your email, authentication information and details you provide. Orders record the selected product or configuration, payment amount, asset and network, order reference and status. Contact and support messages can include your name and any additional information you submit. Do not send wallet private keys or seed phrases.
Service information
Service configuration and operational records may be needed to provide access, support, billing and abuse handling. A demonstration in the console is not a record of a live device. If you require a particular logging, data-location or export arrangement, confirm it for the service before purchase.
Use and sharing
Information is used for account access, order fulfilment, billing, support, abuse prevention and applicable legal duties. Infrastructure and communication providers can process information needed for these purposes. Crypto payments go directly to the displayed wallet. Order and support notifications can pass through Telegram. A wallet or exchange you choose has its own privacy terms.
We do not sell customer data to advertising networks or data brokers. Information may be disclosed where required by applicable law.
Retention and requests
Account, order, billing and support records are retained for service administration and applicable record-keeping obligations. Ending a device service does not mean that every order or support record is immediately erased. Contact [email protected] for access, correction, deletion, portability or other applicable privacy rights. Requests are assessed according to applicable law; the published response target is 30 days.
Protecting your account
Use a unique password, keep order links and tokens private, and report a security concern to [email protected]. Do not treat crypto payment or an ID-free purchase step as a guarantee of anonymity or zero data retention.
Browser storage and external services
The site uses browser storage for preferences and purchasing state, and the console uses a session cookie for authentication. External services linked or used by the interface can process connection or request information under their own terms.
Questions about this document? Write to [email protected].